Contact Us

Contact Us

Our Opening Hours. You can expect a response during these times:

Monday to Friday 9am to 5pm via telephone, email and webchat

Monday to Friday 9am to 4pm in person at our office at 195c Drumry Road East, Drumchapel, G15 8NS

Please read our guidiance on acting on behalf of someone else here:

Advice

We’d like to keep in touch with you about the vital work we do for citizens, our volunteering opportunities and any news, events or activities we are undertaking. We will never sell your data and will keep your details safe and secure.

You can find out more about how we use your data from our “Privacy Notice” which is available from our website.

If you would prefer not to hear from us, you can change your mind at any point and stop receiving our updates by contacting Glasgow - Drumchapel Citizens Advice Bureau.

Our online enquiry service is intended for one-off advice and information.

We can provide advice in response to your enquiry, but we are unable to provide ongoing casework through continuous email correspondence.

If your enquiry is complex, requires us to review substantial documentation, involves ongoing contact with another organisation, or requires further advice or casework, we may ask you to arrange an adviser appointment. Appointments can be provided by telephone or in person.

If you have communication or accessibility needs, please tell us when submitting your enquiry so that we can consider how best to support you.